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1. Introduction

In this Privacy Policy, we explain what we do with your personal data in the context of providing the services we offer on the website (hereinafter "Platform"), such as booking services, the possibility to apply for jobs, communications, etc. (hereinafter "Services"). We also explain the policy on the data we collect when you visit the Platform.

For the purposes of the applicable data protection legislation you will need to consider the following:

If you reside in a member country of the European Economic Area the processing of your data and this Privacy Policy will be governed by the General Data Protection Regulation or Regulation [EU] 2016/679) (the "GDPR").

The company responsible for the personal data is ALICIANET ASSOCIACIO CULTURAL - C/Rentadors 10B 17230 Palamós, Girona - NIF:G65488975 (hereinafter ALICIANET ASSOCIACIO CULTURAL) (hereinafter "We" or "the Data Controller"). To contact the representative of the Data Controller you can send an email to:

Failure to provide certain information marked as mandatory, may lead to not being able to manage your registration as a user or the use of certain services available on the Platform.

In order to register and browse the Platform you must be at least 16 years old. ALICIANET ASSOCIACIO CULTURAL may use your personal information to verify your age and ensure compliance with this restriction.

Legal basis for processing personal data

The collection and processing of your personal data is mainly based on the contractual and/or pre-contractual relationship you have with us.

When we send you our newsletters and Services or use the email address you have provided to contact you in a personalized way or recognize you on your next visit, we rely on informed consent.

The processing of the information collected by our cookies is based on the informed consent you give us, in accordance with current legislation.

3. Personal information we collect

To register on the Platform and identify yourself, we will ask you to provide us with your email address.

To create a profile on the Platform you can include personal information such as your country or city of residence, photo, first and last name and any other additional information you wish to share in your profile.

When you visit or use our Services, We record data such as frequency of use, the dates and times you access the Services, when you view or click on specific content, your menu preferences or news you share. We use login logs, when you read our emails, and Internet Protocol ("IP") addresses to identify you and record your use of the Platform.

We do not make automated decisions based on profiling, beyond advertising personalization and legitimate Internet fraud prevention.

We receive information through other platforms such as if you register through Facebook or similar technologies. This may include text or personal images available on the external site.

4. Purposes

ALICIANET ASSOCIACIO CULTURAL, as Data Controller, will process your personal data for the following purposes:
Manage your registration as a user of the Platform to identify you and give you access to the Services that are available to you as a registered user of the Platform.
Contact you via email, regarding updates or informational communications related to the features, products or services contracted, including security updates of the Platform, provided that it is necessary or reasonable for your performance.
To respond to requests or requests you make through the customer service channels available on our Platform.
We also use your information to generate aggregate data that does not identify you. For example, to generate statistics about our users, the number of impressions or clicks on a particular course or project, or the demographic distribution of visitors.

5. Options

As part of the Service and when the user has expressly consented, ALICIANET ASSOCIACIO CULTURAL may use your personal data to make available to you personalized advertising related to our products and services, own or third party partners, through emails or other means of electronic communication. In order to improve the service we provide you, we inform you that personal data related to your reservations, interests and preferences may be used by ALICIANET ASSOCIACIO CULTURAL for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of the interaction with our customers.

If you do not want to receive certain communications by e-mail, simply access the Notifications section in the Profile edition and you will be able to manage the e-mails and notifications that reach you.

You may also unsubscribe from the notifications by following the instructions provided in each communication.

6. Data retention period

We will keep your personal data for the duration of the contractual relationship with us and, once it has ended, for the statute of limitations of the obligations that may have arisen from the processing of the data and/or the periods established by law.

7. Data recipients

In order to fulfill the purposes stated in this Privacy Policy, it may be necessary for us to disclose or transfer your personal data to third parties for the following reasons:

Business Transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to treat your personal information in a manner consistent with our Privacy Policy.
Service Providers: to perform services on our behalf or to assist us with the services we provide to you. For example, we engage service providers to provide marketing, advertising, communications, infrastructure and IT services, to customize and optimize our service, to process credit card or other payment method transactions, to provide customer service, to collect debts, to analyze and improve data (such as, for example, data about user interactions with our service), and to process and administer satisfaction surveys. Due to the efficiency of the service, these partners and service providers may be located in the United States or other countries or territories outside the European Economic Area that do not provide a level of data protection comparable to that of your country or, where applicable, the European Union.

By accepting this Privacy Policy, you expressly authorize us to process and communicate your personal data to the aforementioned companies and/or to transfer your personal data to the aforementioned service providers as processors located outside the European Economic Area for the purposes described herein and to provide you with a complete service. When we transfer personal information to countries outside the European Economic Area and other areas with data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by applicable data protection legislation.

8. Data protection rights

As Data Controller, we are committed to respecting the confidentiality of your personal data and to guarantee the exercise of your rights. You may exercise the following rights at any time:
Right of Access. You have the right to confirm that we are processing your personal data and, if so, to obtain a copy of such data and complete information about the treatment.
Right of rectification. You have the right to correct errors, amend inaccurate or incomplete data and ensure the accuracy of the information undergoing processing.
Right to erasure. You have the right to request the deletion of your data without undue delay, in the event that the processing is unlawful or the purpose for which it was collected or processed has disappeared.
Right to limitation of processing. You have the right to request the suspension of processing if the processing is unlawful or the accuracy of the data has been challenged.
Right to object. You have the right to object to the processing of your data when it is for direct marketing purposes or when the processing must cease for reasons related to your personal situation, unless a legitimate interest is demonstrated or it is necessary for the exercise or defense of claims.
Right not to be subject to individualized decisions. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or affects you, unless it is necessary for the performance of a contract, is permitted by law or you have given your explicit consent.
To exercise these rights please send an email to:, clearly indicating (i) your identity, indicating at least your full name and the email address you used to purchase or register with ALICIANET ASSOCIACIO CULTURAL as well as a document that allows us to prove your identity, and (ii) the right or rights you are exercising.

The exercise of these rights is free of charge, except in the case of manifestly unfounded or excessive requests, in which case the interested party may be required to assume the cost of processing.

9. Information about cookies

We use cookies, which are small files with information about your navigation on this Platform and whose main purpose is to facilitate your navigation on it. Please read our Cookies Policy to learn more about the cookies we use, their purpose and other information of interest.

10. Modifications

We will update this Privacy Policy from time to time and in response to requirements arising from legal, regulatory or operational changes. We will provide you with notice of such changes (including their effective date) in accordance with the law.